The Directors & Staff of Rapid Cover are committed to the fair treatment of our customers and to providing them with a thoroughly professional service.
Consequently we wholeheartedly endorse the FCA’s Treating Customers Fairly (TCF) initiative and seek to achieve its six outcomes .
We ENDORSE the TCF initiative at Rapid Cover by adopting the following internal principles as a guide to how we treat our customers:
To enable us to ensure that we continue to treat our customers fairly, we would welcome your answers to our Customer Satisfaction Survey . All clients who respond to the survey will be entered into a free monthly prize draw for Mark & Spencer Vouchers.